Upcoming Webcasts
Hosted and facilitated by TSIA (formerly TPSA), TSIA Webcasts are broadcast via the web on topics of interest to the technology professional services community. TSIA Webcasts are presented in a variety of formats, from peer-to-peer roundtables on critical industry issues, to industry expert briefings with Q&A, to technology provider presentations.
Upcoming webcasts reserved for members-only are indicated by a key graphic next to the webcast registration link and require our members to sign-in to register. Upcoming webcasts open to the public do not require sign-in and take all registrants directly to the webcast registration page.
Social Media in Context: A Strategy for Technology Services
Thursday, February 11 at 9am PST/12pm EST
Member Webcast Register Here
You will need your user id and password
This session will explore compelling examples from Yahoo on how they have implemented social media strategies to great effect for servicing and engaging both their staff and customers. We will delve into the critical success factors for successful social media implementations, reveal key results from a recent TSIA member survey on the topic, and outline a five step "how-to" guide that will get you started down the path of least resistance in structuring your social media tools, people, and processes.
Benchmarking and Optimizing PS Sales Success Profiles
Thursday, February 18 at 9am PST/12pm EST
Member Webcast Register Here
You will need your user id and password
Regardless of your sales model, improving your ability to hire sales people with a high probability of success will do more for sales improvement than virtually any other decision you make. Most companies admit their hiring success rate is well below 50%. This is a frightening thought in view of the fact that sales people are responsible for company revenue. TSIA continues to examine the challenges and solutions for selling technology services.
This webcast will explore the issues of understanding the success criteria for service sales and how to improve our ability to identify sales professionals with the required skills.