TPSA Takes
Dancing on Shifting Ground: Confronting the Dynamics of Revenue Mix and Profitability 
Bo Di Muccio, Ph.D., Senior Director, Research and Advisory Services, TPSA
When you follow and analyze technology professional services for a living, it’s amazing how often things occur to bring to life trends that you see in the data. It is especially interesting to see how particular companies deal with the dances they are being forced to perform on the shifting ground represented by the underlying dynamics of the technology economy. Read on for a more specific example, and how your company may want to step onto the dance floor.
Where the Action is in the World of TPS
Thomas Lah, Executive Director, TPSA
Embedded PS organizations have always played a critical role in driving product success. However, embedded PS is beginning to play an increasing role in driving overall company success. This reality creates interesting opportunities for service managers and executives. Pay attention, because this is where the action is.
Microsoft and Dell: The Push for Service Platforms
Thomas Lah, Executive Director, TPSA
Microsoft and Dell are extremely product-centric companies. However, July 2007 announcements by both companies demonstrate that “IT as a service” remains a trend that simply will not go away. Furthermore, the announcements are indicative of how product companies are being driven to offer new ways for customers to consume product capability.
Services Acquisition:
The Latest ‘Siren’s Song’ of TPS?
Thomas Lah, Executive Director, TPSA
Is there a trend toward increasing acquisition of services pure plays by technology companies? Recent news stories about professional services firms would seem to suggest so. But that really isn’t the question. Rather, the question is: what is compelling technology companies to acquire services firms and – even more importantly – is this a good thing for them to do?