tpsa in the news
Service Innovation: The Next Big Thing
29 March, 2007 By Reena Jana
IBM, Oracle, and other tech companies have formed a new nonprofit consortium dedicated to the advancement of this hot concept. When most consumers and corporations think of innovation, sleek, user-friendly products such as Apple's (AAPL) iPod come to mind. But leading companies, innovation consultants, and academic researchers are shifting their focus from products to services as the next hot area...
Vendors' shift to services...
13 March, 2006 By Mark Hall
... revenue continues apace. Thomas Lah, executive director of the Technology Professional Services Association in San Diego, says the 21 software and 16 hardware companies listed in the TPSA's Service 50 index continue to grow their services revenue faster than...
TPSA launches professional services benchmark survey
13 February, 2006 By Liam Lahey
TPSA launches professional services benchmark survey 13 February, 2006 By Liam Lahey The San Diego, Calif.-based Technology Professional Services Association (TPSA) has announced eight new corporate members have joined its group of tech companies, including Borland Software, Cisco Systems Inc., EMC Corp., ILOG, NCR Corp., Primavera Systems, Toshiba America Business Solutions Inc., and Xerox...
Industry association identifies "the Service 50"
By Liam Lahey, eChannelLine News
October 25, 2005
The Technology Professional Services Association (TPSA) has announced the creation of "The Service 50." Defined as 50 of the most influential technology solution providers based on service revenue, the Service 50 is an aggregation and analysis of publicly reported data including total revenue, service revenue, service margins, percentage of revenue product companies receive from service, and other key metrics…
Vendors Launch Professional Services Association
Document Imaging Report
October 21, 2005
As IKON makes the transition from hardware-oriented to solutions sales, it is not alone. The digital copier mega-dealer recently joined more than 15 vendors as a founding member of an organization made up of companies making similar transitions. The Technology Professional Services Association (TPSA)…
Tomorrow’s vendors also serve
By Peter Coffee, eWeek
October 17, 2005
Opinion: IT providers must learn to make services good business.
My view of the services business was first shaped by John Walker, founder of
Autodesk. It's a view of unexciting margins, inconsistent quality and overall
lack of appeal to the technology entrepreneur—but, today, it's the business that
IT providers must master
IT Services Concerns Are Trumping...
By Mark Hall, COMPUTERWORLD
October 3, 2005
IT Service Concerns are trumping widget-centric thinking among Fortune 1,000 CIOs. And feeding the growing need for IT services also happens to be a nice way for vendors to pocket more of the dollars in those CIOs' budgets…
Top tech firms form association to tackle gaps in professional services
By Liam Lahey, eChannelLine News
September 26, 2005
A group of technology companies have unveiled the formation of the Technology Professional Services Association (TPSA), a new association that is designed to address a critical information gap in the industry and empowers companies' respective professional services organizations to better serve the needs of their individual customers, officials said…
Vendors Form New Services Standards Body
By Edward F. Moltzen, CRN
September 20, 2005
A group of twenty technology vendors have signed up to create a new standards body for professional services, aiming to develop common industry frameworks for delivery, operations, billing and other functions of the business…