monthly SMB collaboration hour



The SMB Monthly Collaboration Hour allows TPSA members to have open discussions on their issues and share insights, best practices and perspectives. The topic for discussion each month is voted on by the members. These sessions are recorded for later access and review.

10 Hottest Tips for Sustaining High Utilization,


March 20, 2008
presented by Randy Mysliviec, President, RTM Consulting, LLC
TPSA Members: Download archived audio here

Communications, Risk, and Change Management Strategies


February 28th ­ from 1:00-2:00 PM ET
Please contact YvonneYoung, TPSA Membership Development Director at yyoung@tpsaonline.com or 408-355-8485 if you would like to attend our next SMB collaboration hour. Thank you.

Obtaining Executive buy-in on resources necessary for starting/growing a PS business


January 17, 2008
TPSA Members: Download archived audio here

Key Metrics used to check the health of PS business


October 23, 2007
TPSA Members: Download archived audio here

Improving Billable Utilization


August 30, 2007
TPSA Members: Download archived audio here

Supporting customizations of a base product / Customization delivery and support


July 27, 2007
TPSA Members: Download archived audio here

Partner Enablement—Best Practices


June 28, 2007
TPSA Members: Download archived audio here

Building out a larger education revenue stream


May 31, 2007
TPSA Members:
Download archived audio here