Press Releases
Contacts:
Diane Brundage, SVP Marketing & Volume Operations
TPSA
(408) 354-7136
dbrundage@tpsaonline.com
Xerox Global Services Achieves Higher Customer Satisfaction through
Innovative Global Centers of Excellence
San Diego, CA, May 4, 2008 – The Technology Professional Services Association (TPSA) Spring Summit, “Achievements in PS: Case Studies in Applied Innovation,” opened today with keynote presentations from many of the leading companies in the technology industry.
QuickArrow and Pervasive Software to Present at Technology Professional Services Association (TPSA) Spring Summit
April 28, 2008 – QuickArrow, Inc., the leader in SaaS Services Automation, today announced that COO Kevin Bury and Bill Jacaruso, Senior Director of Client Services at Pervasive Software, will be co-presenting at the TPSA Spring Summit, May 4 - 6 at the Hyatt Regency in Santa Clara. The summit will showcase innovations in technology professional services that have led to superior business performance.
Final Call for Technology Professional Services Speakers
SAN DIEGO, CA, May 28, 2008 – The Technology Professional Services Association (TPSA), the industry’s premier association dedicated to advancing the management discipline of professional services, announced a final call for speakers for the TPSA Services Leadership 2008 Summit, “Winning Service Strategies in a Shifting Global Economy.” The event is taking place October 20-22 in Las Vegas at the Mirage Hotel Resort & Casino.
Technology Professional Services Benchmark Portal Released
San Diego, 15th April 2008 – A new benchmark portal was announced by the Technology Professional Services Association (TPSA) today that features immediate access to over 80 key performance indicators that are critical to assessing the performance of professional service organizations and providing guideposts for strategies and strategic investments. The new benchmark portal is available 24/7 to TPSA member companies who provide data. In addition to dynamic, up to date metrics, the new portal provides enhanced reporting tools that allow easy import into business presentations and reports.
Leading Service Solutions Providers Gather at SSPA & TPSA
The Service & Support Professionals Association (SSPA) and the Technology Professional Services Association announced today the Technology Expo participants for the upcoming spring conferences May 2 – 4 in Santa Clara.
Global Professional Services Innovators Xerox, HP Software,
and Akamai Technologies to Deliver Keynotes at TPSA Spring Summit
SAN DIEGO, April 3, 2008 – The Technology Professional Services Association (TPSA) announced that Charley Dublin, senior director, professional services, Akamai Technologies, and Madan Gadde, senior director, Global Customer Support, HP Software, will join keynote speaker Jeffrey D. Bane, Ph.D, vice president, XGS Center of Excellence, Xerox Global Services, at the Spring 2008 TPSA Summit, “Achievements in PS: Case Studies in Applied Innovation,” May 4-6 in Santa Clara, CA.
Leading Technology Services Publication Dramatically Expands Scope and Readership
SAN DIEGO, March 19, 2008 - The Association for Services Management International (AFSMI), the Service & Support Professionals Association (SSPA), the Technology Professional Services Association (TPSA), and the Service Research & Innovation Initiative (SRII) announced that Sbusiness, the journal for services management, has been expanded to include research and information from all four associations. Sbusiness, the premier publication for the technology services industry, is published quarterly and will now be distributed to members of all four associations around the world. Sbusiness has been in publication since 2001 and was previously distributed to AFSMI members only.
Technology Professional Services Association Welcomes Embedded Computing Leader GE Fanuc and Healthcare IT Innovator TriZetto
SAN DIEGO, Mar. 11, 2008 – The Technology Professional Services Association (TPSA), the industry’s premier association dedicated to advancing the management discipline of professional services, today announced that GE Fanuc Intelligent Platforms and The TriZetto Group Inc. (NASDAQ: TZIX) have joined TPSA, and that FrontRange Solutions, OpenAir and Paradigm Geophysical have renewed their membership in the association.
Technology Professional Services Association Announces Groundbreaking Research on PS Project Performance: New Study Uncovers the Complex Drivers of PS Project Profitability
SAN DIEGO, Mar. 05, 2008 – The Technology Professional Services Association (TPSA) announced the release of an unprecedented study on project performance in technology professional services. The research establishes a comprehensive new set of benchmarks for how PS organizations are executing around project management and project metrics.
Technology Professional Services Association Releases Research on the Role of Professional Services in Today’s Turbulent Business Climate
SAN DIEGO, Feb. 28, 2008 – The Technology Professional Services Association (TPSA) announced the release of three key research documents that deliver both quantitative and qualitative performance analysis of technology professional services organizations. The key findings of the reports give professional services executives an understanding of today’s shifting landscape.
Technology Professional Services Association Announces New Members Citect and Motorola; ADERANT, Deltek, QuickArrow, Software AG, Taleo and Vignette Renew Memberships
SAN DIEGO, Feb. 20, 2008 – The Technology Professional Services Association (TPSA) today announced that global software provider Citect, Inc. and industry giant Motorola, Inc. (NYSE:MOT) have joined TPSA, and that ADERANT Holdings, Inc., Deltek, Inc. (NASDAQ: PROJ), QuickArrow, Inc., Software AG, Inc., Taleo Corporation (NASDAQ: TLEO) and Vignette Corporation (NASDAQ: VIGN) have renewed their memberships in the organization for 2008.
Xerox’s Jeffrey Bane to Present Services Center Case Study at 2008 Technology Professional Services Association Spring Summit
SAN DIEGO, Jan. 23, 2008 – The Technology Professional Services Association (TPSA) has announced that Jeffrey Bane, vice president of the Center of Excellence (COE) for Xerox Global Services (XGS), will present a case study and discussion forum on the management tactics required to successfully establish and manage a service center of excellence at the Spring 2008 TPSA Summit, “Achievements in PS: Case Studies in Applied Innovation,” May 4-6 in Santa Clara, Calif.
Technology Professional Services Association Signs SAP, NCR, Doubleclick, Eagle Investment Systems; Renews Xerox, Salesforce.com, Primavera, Network Appliance, EMC and Diebold
SAN DIEGO, Jan. 7, 2008 – The Technology Professional Services Association (TPSA) has announced four new corporate members and six renewing members, rounding out a year of significant growth and industry activity.
Brocade Communications Systems, Cypress Software Systems Renew and VMware Joins Membership in the Technology Professional Services Association (TPSA)
SAN DIEGO, Nov. 29, 2007 – The Technology Professional Services Association (TPSA) has announced that Brocade Communications Systems and Cypress Software Systems have renewed their corporate memberships and that VMware has become the newest corporate member of TPSA, the first and only industry association to focus exclusively on technology professional services.
Industry Leaders Gather for Idea Exchange on Issues Impacting Human Capital in Technology Professional Services Organizations
SAN DIEGO, November 14, 2007 – The Technology Professional Services Association (TPSA) Fall Summit, held last week in Boston, provided a platform for the world’s top technology professional services executives to discuss the key issues related to human capital that directly impact their organizations, companies, partners and customers.
Technology Professional Services Association Welcomes 14 New and Renewing Members
SAN DIEGO, October 9, 2007 – The Technology Professional Services Association (TPSA) today announced new members Autodesk, Dell, and Unica, as well as renewing members Accelyrs, Akamai, Alcatel-Lucent, Aprimo, ArcSight, BEA Systems, CA, Hitachi Data Systems, HP, Parametric Technology Corporation (PTC) and Toshiba America Business Solutions.
Business Objects, Cott Systems, Dyntek, Genesys Telecommunications Laboratories, IBM, IKON Office Solutions, ILOG, Intervoice, Ontario Systems, Sterling Commerce, Progress Software, SupportSoft and Teradata Affirm Support with TPSA Membership
SAN DIEGO, September 12, 2007 – The Technology Professional Services Association (TPSA) today announced new and renewing members Business Objects, Cott Systems, Dyntek, Genesys Telecommunications Laboratories, IBM, IKON Office Solutions, ILOG, Intervoice, Ontario Systems, Sterling Commerce, Progress Software, SupportSoft and Teradata.
Penta Technologies, Exstream Software North America, LLC and Systar Join TPSA
SAN DIEGO, July 9, 2007 – The Technology Professional Services Association (TPSA), the technology professional services industry’s premier organization, today announced that Penta Technologies, Inc., Exstream Software North America, LLC and Systar, Inc. have joined the association.
Sun Microsystems and Symantec Reaffirm Commitment to PS and TSPA
SAN DIEGO, July 9, 2007 – The Technology Professional Services Association (TPSA) today announced that Sun Microsystems, Inc. (NASDAQ: SUNW) and Symantec Corp. (NASDAQ: SYMC) have reaffirmed their commitment to professional services and the association.
New Compensation Study Reveals Key Professional Services Trends
SAN DIEGO, June 25, 2007 – The Technology Professional Services Association (TPSA) announced it has recently completed a multi-member study on the subject of compensation in technology professional services. Participating member companies provided thousands of data points related to compensation and compensation policies for 12 professional services positions in services delivery, services engineering, and services sales. The study yielded an unprecedented view of professional services compensation in general, and a particularly rich understanding of the drivers of variable compensation.
Planning Aligned to Organizational Goals Ensures Successful Delivery of Technology Professional Services
SAN DIEGO, May 16, 2007 – The Technology Professional Services Association (TPSA) wrapped up its two-day TPSA Summit last week in San Diego with renewed commitment from the world’s top technology professional services providers to work together to mature the complex and critical processes required to optimize a technology professional services business.
New Consortium Formed To Address Critical Gap in Services Research, Innovation and Education
LOS GATOS, Calif., March 29, 2007 – IBM and Oracle are working with the Technology Professional Services Association (TPSA), the Service & Support Professionals Association (SSPA) and 15 leading technology companies and academic researchers to help create the Service Research and Innovation (SRI) Initiative. The mission of SRI is to increase the amount of funding for service research, development and innovation in the technology industry.
Largest Technology Services Trade Associations Join Forces
FORT MYERS, FL., and SAN DIEGO, CA – March 15, 2007 -- The Association for Services Management International (AFSMI) today announced it has entered into a long-term agreement to become part of a network of associations that includes the Service & Support Professionals Association (SSPA) and the Technology Professional Services Association (TPSA). This agreement creates the industry’s first-ever alliance of services associations. While each association will remain independent, the collaboration is designed to leverage the group’s combined advocacy, thought leadership and resources, encompassing all aspects of the technology services industry in order to maximize the business value for their respective member companies.
Technology Professional Services Association and Geoffrey Moore Present Insights on If, When and How to Cross “The Service Chasm†at Wharton West
SAN DIEGO, Feb. 14, 2007 –The Technology Professional Services Association (TPSA) today announced the “TPSA Forum: The Service Chasm,” featuring best-selling author Geoffrey Moore, to be held March 20 at The Wharton School of the University of Pennsylvania’s Wharton West Campus in San Francisco.
Technology Professional Services Association Selects Fathom Consulting for Certified Partner Program
SAN DIEGO, Jan. 23, 2007 – The Technology Professional Services Association (TPSA), the technology professional services industry’s premier organization, today announced that Fathom Consulting has been added to the TPSA Certified Partner Program, which offers TPSA members the resources of service providers specializing in areas of technology professional services management such as service strategy, service marketing, service sales, and service portfolio development.
TPSA Summit Heralded for Helping Executives Achieve Total Alignment
SAN DIEGO, Dec. 20, 2006 – The Technology Professional Services Association (TPSA), the technology professional services industry’s premier organization, recently concluded its semi-annual TPSA Summit. Held in November in Washington, D.C., the fall Summit, themed “Aligning Professional Services,” presented content designed to help executives achieve total alignment between overall corporate strategy and the professional services strategy.
Neochange Named a Technology Professional Services Association Certified Partner
SAN DIEGO, Dec. 11, 2006 – The Technology Professional Services Association (TPSA), the technology professional services industry’s premier organization, today announced that Neochange has been added to the TPSA Certified Partner Program. The TPSA Certified Partner Program offers TPSA members the resources of service providers specializing in areas of technology professional services management such as service strategy, service marketing, service sales, and service portfolio development.
Allegro Associates Tapped for Technology Professional Services Association Certified Partner Program
SAN DIEGO, November 27, 2006 – The Technology Professional Services Association (TPSA), the technology professional services industry’s premier organization, today announced the selection of Allegro Associates as a TPSA Certified Partner. Under the TPSA Certified Partner Program, association members are offered the resources of service providers specializing in areas of technology professional services management such as service strategy, service marketing, service sales, and service portfolio development.
StoryQuest Awarded Certified Partner Status from Technology Professional Services Association
SAN DIEGO and CHICAGO, November 9, 2006 – The Technology Professional Services Association (TPSA), the technology professional services industry’s premier organization, announced that mobile learning solutions pioneer StoryQuest has been awarded TPSA Certified Partner status. The TPSA Certified Partner Program offers TPSA members the resources of service providers specializing in areas of technology professional services management such as service strategy, service marketing, service sales, and service portfolio development.
Technology Professional Services Association Announces Pretium Partners as a Certified Partner
SAN DIEGO and COLUMBUS, Ohio, November 7, 2006 – The Technology Professional Services Association (TPSA), the technology professional services industry’s premier organization, has selected Pretium Partners for the TPSA Certified Partner Program. The TPSA Certified Partner Program offers TPSA members the resources of service providers specializing in areas of technology professional services management such as service strategy, service marketing, service sales, and service portfolio development.
Entelligence Named a Technology Professional Services Association Certified Partner
SAN DIEGO and HOUSTON, November 6, 2006 – The Technology Professional Services Association (TPSA), the technology professional services industry’s premier organization, today announced that Entelligence has been selected as a TPSA Certified Partner. The TPSA Certified Partner Program offers TPSA members the resources of service providers specializing in areas of technology professional services management such as service strategy, service marketing, service sales, and service portfolio development.
Alexander Consulting Joins Technology Professional Services Association Certified Partner Program
SAN DIEGO, October 30, 2006 – The Technology Professional Services Association (TPSA), the technology professional services industry’s premier organization, today announced that Alexander Consulting has been selected as a TPSA Certified Partner. Recently launched, the TPSA Certified Partner Program offers TPSA members the resources of service providers specializing in areas of technology professional services management such as service strategy, service marketing, service sales, and service portfolio development.
Professional Development Courses to Debut at Technology Professional Services Association November Summit
SAN DIEGO, October 18, 2006 – The Technology Professional Services Association (TPSA), the technology professional services industry’s premier organization, today announced professional development courses that will be offered as part of the upcoming TPSA “Aligning Professional Services” Summit, November 12-14, Washington, D.C
TPSA Marks One-Year Anniversary with 60 Members, Successful Programs and Ongoing Series of Events
SAN DIEGO, October 3, 2006 – In just over a year, the Technology Professional Services Association (TPSA) has become a major industry force by mobilizing the technology professional services (PS) community and providing a platform for collaboration and exchange of information that did not previously exist in the industry.
Technology Professional Services Association Membership Surpasses 50 Leading Technology Industry Companies
SAN DIEGO, August 22, 2006 – The Technology Professional Services Association (TPSA) today announced the addition of ten new corporate members, bringing membership in the technology industry’s premier professional services (PS) organization to 51 companies spanning market segments including software, hardware, networking, security, Web services, storage, on-demand, integrators and VARs.
Technology Professional Services Association Executive Forum Provides Strategic Insight on Globalization of the Professional Services Workforce
SAN DIEGO, June 21, 2006 – The Technology Professional Services Association (TPSA) held its Executive Forum on the globalization of the professional services workforce last week at The Ohio State University Fisher College of Business.
Technology Professional Services Association Convenes Executive Forum for In-Depth Look at the Globalization of the Professional Services Workforce
SAN DIEGO, May 9th, 2006 – The Technology Professional Services Association (TPSA) has announced its first Executive Forum, “The Globalization of the PS Workforce.†Providing an in-depth look at the issues surrounding the globalization of the professional services workforce, with a special focus on India and China, the Executive Forum will be held on June 7, 2006, at Ohio State University’s Fisher College of Business in Columbus, Ohio.
Technology Professional Services Association Membership Doubles, Raising the Profile of Professional Services Within the Technology Industry
SAN DIEGO, May 4, 2006, – The Technology Professional Services Association (TPSA) today announced thirteen new members have joined its prestigious group of technology companies including Avaya (NYSE: AV), Deltek, Diebold (NYSE: DBD), MRO Software (Nasdaq: MROI), NEC Solutions (America) (Nasdaq: NIPNY), Network Appliance (Nasdaq: NTAP), Nuance Communications (Nasdaq: NUAN), OpenAir, Rolta International, Softrax Corporation, Spotfire, Taleo Corporation (Nasdaq: TLEO) and Tenrox. This brings the total number of TPSA member companies to 41, reflecting diverse technology market segments of software, hardware, networking, storage, on-demand, integrators and VARs.
Technology Professional Services Association Inaugural Summit Proves Importance of PS in Technology Companies
SAN DIEGO , April 20, 2006 – The Technology Professional Services Association (TPSA) concluded its inaugural Summit last week in San Diego. More than 140 senior services executives from leading technology companies gathered to address the challenges of delivering technology professional services that successfully meet the business needs of customers and the financial needs of shareholders. The success of the event underscores the importance of PS in technology companies.
Geoffrey Moore to Keynote Technology Professional Services Association Inaugural Conference Featuring Senior Executives from Cisco, EMC, Lucent and Other Top Technology Companies
Feb. 28, 2006- SAN DIEGO--(BUSINESS WIRE)--Moore Joins Wall Street Analysts and Industry Executives tTo alk about the Future of Professional Services at the TPSA Summit: Fiction to Fact, April 9-11 The Technology Professional Services Association (TPSA) today announced the content of the first TPSA Summit, entitled "Fiction to Fact," April 9-11 in San Diego. Noted industry commentator and author Geoffrey Moore will deliver his most current perspectives in a keynote on "Technology Adoption 2006." Speakers also include TPSA Executive Director Thomas Lah, Dan Niles of Lehman Brothers, and senior professional services executives from CA, Cisco Systems, Convergys, EMC, Genesys Telecommunications Laboratories, GlassHouse Technologies, IKON Office Solutions, Lucent, salesforce.com and Software AG...
Borland Software, Cisco Systems, EMC, ILOG, NCR Corporation, Primavera Systems, Toshiba America Business Solutions Inc. and Xerox Join Technology Professional Services Association
SAN DIEGO Feb. 9, 2006 – The Technology Professional Services Association (TPSA) today announced eight new members have joined its prestigious group of technology companies including Borland Software (Nasdaq: BORL), Cisco Systems (Nasdaq: CSCO), EMC (NYSE: EMC), ILOG (Nasdaq: ILOG), NCR Corporation (NYSE: NCR), Primavera Systems, Toshiba America Business Solutions Inc. and Xerox (NYSE: XRX).
TPSA Launches Technology Professional Services Industry Benchmarks, Inaugural Survey to Deliver Insights on Evolving Marketplace
The Technology Professional Services Association (TPSA) today announced The TPSA Benchmark Study, the technology professional
services industry's premier resource for measuring the performance of companies in the industry on more than 80 key
financial and operational metrics.
December 8, 2005
TPSA Executive Director Thomas Lah’s Latest Book Delivers Professional Services Strategies for Technology Product Vendors, Integrators and VARs
The Technology Professional Services Association (TPSA) today announced the latest book by its executive director, Thomas Lah, “Mastering Professional Services.†The book offers a definitive guide for companies that are continuing to seek growth opportunities by establishing and optimizing professional services
November 1, 2005
Technology Professional Services Association Creates 'The Service 50' Index
Webcast Will Discuss How Publicly Reported Financial Data from 50 Top
Technology Service Providers Will Be Aggregated and Analyzed to Provide
Insights, Metrics and Trends
October 20, 2005
Leading Technology Companies Form Technology Professional Services Association
Unprecedented collaboration will ultimately increase successful
implementation and adoption of technology by customers
September 20, 2005