partner perspectives

 


TPSA Members: Simply click on the Partner Perspective title to download a copy of the full document in .PDF format.

 

Just-in-Time Resourcing Part 2: Managing the Resource Pool PDF Icon
Randy Mysliviec, CEO, RTM Consulting, LLC

Part 2 of the Just-in-Time series describes new methods, processes, infrastructure and tools required to more effectively manage your resource pool to enable Just-in-Time ResourcingSM (JITR) – getting the right person in the right place at the right time.

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Just-in-Time Resourcing Part 1: Managing the Demand Forecast PDF Icon
Randy Mysliviec, CEO, RTM Consulting, LLC

This paper describes new methods, processes and tools required to more effectively manage demand forecasting to enable Just-in-Time Resourcing℠ (JITR) – getting the right person in the right place at the right time.

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Virtual Professional Services: A New Approach to Service Delivery PDF Icon
Thomas Lah, Executive Director, TPSA

This paper begins by defining the key parameters of a virtual professional service organization. The paper also discusses the current drivers for virtualization. Finally, it ends with an overview of Citrix GoToAssist technology that enables a virtual delivery model.

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The Services Marketing Mix
Kathy Macchi, Principal, Allegro Associates
Thomas E. Lah, Executive Director, TPSA

This article defines four marketing activities: Core content creation, Market analysis, Awareness and Demand generation. It also provides an example services marketing budget that achieves a balance between tactical content creation and strategic demand generation.

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Demand Generation: A Case Study
Thomas E. Lah, Executive Director, TPSA
Kathy Macchi, Principal, Allegro Associates

This article provides a best in class example of a company that developed and deployed a systematic, continuous, and effective demand generation command for service offerings.

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