* indicates founding
   member

 

 

   Accelrys Software Inc.

   ACI Worldwide

  ADERANT

  Adobe Systems

  Akamai Technologies,
  Inc.

  Alcatel-Lucent

  Amdocs

  ArcSight

  AutoDesk

  Avaya

  Bentley Systems Inc.

  BMC Software

  Brocade

  Bullhorn

*CA

  Cisco Systems

  Compugen

  Compuware

  Datatel

  Diebold

  EMC

  eVerge Group

  Fortify

  FrontRange Solutions

*Genesys
  Telecommunications
  Laboratories

  Guidance Software

*Hitachi Data Systems

  HP

  i2 Inc

*IKON Office Solutions

  Informatica

  Intergraph

  Intervoice

*Juniper Networks

  Keste

*Mentor Graphics

  Microsoft

  Microstrategy

  Motorola

  NCR

  NetApp

  NetScout Systems

  Ontario Systems

  Open Text

  OpenAir

  Openwave Systems

  Oracle

  Research In Motion

  rl Solutions

  Schneider Electric

  Sigma Systems

  SITA

*Software AG USA

  Sparta Systems

  StepStone

*Sterling Commerce

  Streamserve

  Sun Microsystems

  Sybase iAnywhere

  Symantec

  Taleo

  Tektronix

  Tellabs

  Teradata

  Toshiba America
  Business Solutions

  Trizetto

  Unica

  Utimaco

  Vertex

  VeriSign

  VMWare

  WebTrends

  Xerox

member companies




Become a TPSA Member

The Technology Professional Services Association is the first and only organization for executives who define, deliver, manage, measure, and optimize technology services in the world's leading corporations. TPSA's corporate members are some of the new century's most innovative and successful providers of technology professional services. Current TPSA member companies include:


a  b  c  d  e  f  g h  i  j  k  l  m  n  o  p r  s  t  u  v  w  x  y  z


 

Accelrys

Accelrys is the leading provider of software and solutions services for research-driven life science and materials science companies. Our rapidly growing Solutions Services business has two divisions: Solutions Consulting and Contract Research. The Solutions Consulting group specializes in the development and integration of scientific information systems. Its core capabilities are systems design, enterprise software development, and scientific domain expertise. Our Contract Research group provides the sophisticated scientific talent necessary to solve clients' business critical, proprietary scientific research problems in chemistry, biology and materials science. Together, the Solutions Consulting and Contract Research groups provide customers with a synergistic combination of capabilities, whether they wish to extend or outsource their science or to enhance their information systems that support the innovation process.

back to top

ADERANT

ADERANT is a leading provider of software and professional services for services organizations. The global company offers a comprehensive suite of solutions, consisting of financial, resource, and practice management software that enables services organizations of all sizes to maximize operational efficiencies. The most successful law, accounting, consulting, and other services firms understand that comprehensive, flexible, financial and business management solutions, such as those from ADERANT, can streamline their operations, improve decision making, optimize their resources, and drive revenue and profitability. ADERANT's professional services team brings decades of experience applying business process consulting and solid technology deployment to hundreds of global implementations.

back to top

Akamai Professional Services include the design and integration of solutions that optimize your online business. They’re where business meets technology. We employ some of the world’s foremost Internet experts to solve complex infrastructure, content delivery, and application performance challenges. We’ve implemented solutions for over 1,000 customers in the private and public sectors – like FedEx, Yahoo, the Department of Defense, and many others. Akamai® is the leading global service provider for accelerating content and business processes online - “The Trusted Choice for Online Business.” For more information, visit www.akamai.com.

back to top

ArcSight

ArcSight, a leader in Security and Network Information Management, delivers mission-critical solutions for security, network and IT operations that enable enterprises to turn operational data into action. By comprehensively collecting, analyzing, managing and responding to security and network data, ArcSight solutions mitigate information risk for real-time threat management, compliance reporting and automated network response. ArcSight Professional Services’ three lines of practice—implementation, education and security strategy—provide the customized training, tools and expertise you need at all stages of your security program. Through work with companies of all sizes and industries, our services team’s use-case methodology ensures your organization’s objectives are met, no matter your need.

back to top

Avaya

Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services. Avaya Consulting & Systems Integration focuses on: enterprise communications, contact center, program management and custom application development. With a 100 year heritage in delivering voice communications, we help customers design and implement communication network solutions in multi-vendor environments to meet business needs, deliver optimal business performance, employee productivity and customer satisfaction.

back to top

Blackbaud

Blackbaud is the leading global provider of software and services designed specifically for nonprofit organizations, enabling them to improve operational efficiency, build strong relationships, and raise more money to support their missions. More than 19,000 organizations use one or more of Blackbaud products and services for fundraising, constituent relationship management, financial management, direct marketing, school administration, ticketing, business intelligence, website management, prospect research, consulting, and analytics. Since 1981, Blackbaud's sole focus and expertise has been partnering with nonprofits and providing them the solutions they need to make a difference in their local communities and worldwide. For more information or to view product demos, visit www.blackbaud.com.

back to top

BMC Software pioneered Business Service Management (BSM) to ensure effective and efficient alignment of IT with business and positively impacts more BSM customers than anyone. BMC delivers complete BSM solutions including the supporting technology and the following services:

  • Consulting Services
    • Leverage proven methodology to implement BSM with predictable results and consistent quality
    • Accelerate your ROI when addressing specific IT process areas or the entire BSM spectrum
    • Engage industry leaders to maximize the benefits of BSM
  • Customer Support
    • Ensure successful deployment and optimal operation of BMC solutions
    • Benefit from quality support using global strategy and superior technology
  • Educational Services
    • Experience quality solution-based classes oriented around BSM processes and technologies
    • Learn from the leading provider of ITIL Certification training

back to top

Bottomline

Bottomline's Professional Services team offers customers expert assistance in four critical areas: Consultancy, Implementation, Technical Support and Education.  These can be engaged together or as stand-alone elements to suit an organization's project lifecycle status.  Bottomline's on-staff experts and service partners bring decades of leadership and hands-on experience to the task of successfully planning and implementing payment, invoice and document automation solutions to maximize ROI and user productivity for organizations of all sizes and complexity.  Bottomline's services team includes more than 225 professionals who service 9,000 corporations, banks and financial institutions worldwide through centralized service excellence centers on three continents.

back to top

Bullhorn

Bullhorn is the global leader in On Demand, front office staffing and recruiting software, providing the only completely integrated front office solution for staffing and recruiting firms. By enabling recruiting, sales and management to work together, Bullhorn synchronizes sales and recruiting to generate, source and fill job orders in real-time, at anytime and from anyplace. Delivered through software as a service, Bullhorn continually meets the evolving business needs of its customers. More than 1,400 firms and 14,000 users worldwide partner with Bullhorn to meet the employment demands of the global economy. For more information, visit www.bullhorn.com or call +1(888)GoLive8.

back to top

ca

founding tpsa member

CA Technology Services offers a complete spectrum of IT management services based on proven experience and industry best practices that provides the assurance of a better outcome and accelerates the time to value of our customer’s investment in CA technology. We do this through our deep technical and architectural expertise in CA solutions gained through extensive technical certifications, domain knowledge, IT process experience and over 28 years of building successful IT management solutions for our customers.

back to top

ca

Founded in 1973, Compuware provides organizations with the tools to get maximum return from their information technology investments; past, present and future. Compuware helps CIOs optimize end-to-end application performance and govern their key portfolios for leading businesses around the world, including 46 of the top 50 Fortune 500 companies. Compuware Changepoint PSA provides a single business management solution designed specifically to automate and integrate the processes of services organizations—at every stage of an engagement.

back to top

Datatel

Datatel is a leading provider of technology and insight to higher education institutions throughout North America. Colleges, universities, and technical schools leverage Datatel's comprehensive software and professional services to construct Strategic Academic Enterprises that ensure student and institutional success. Serving five million students at more than 780 institutions, the company has focused on higher education for more than 30 years. Datatel is headquartered in Fairfax, Va. For more information, visit www.datatel.com

back to top

Diebold

Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services with operations in nearly 90 countries. Diebold's primary customers include banks and financial institutions, as well as government agencies and various retail outlets. Diebold provides advanced professional and managed services aimed at helping customers’ maximize efficiencies while allowing them to focus on their core competencies. Diebold Integrated Services SM provides complete ATM channel management - from ATM hardware and software upgrades to cash management to IT infrastructure.

back to top

EMC

EMC Global Services addresses the range of information management challenges— Consolidation, Continuity, Backup/Recovery/Archiving, Compliance, and Content Management—with professional services for every stage of the project and information lifecycle. Leveraging industry-leading technical expertise, proven methodologies, and best practices—and with a commitment to creating the best total customer experience —EMC Global Services guides customers through the process of planning, building, managing, and supporting their information lifecycle management (ILM) infrastructures. We help customers lower cost, reduce risk, improve service levels, and derive maximum value from their information, by optimizing their information infrastructures and turning them into strategic assets.

back to top

Genesys

founding tpsa member

Genesys Telecommunications Laboratories, Inc., an Alcatel company, delivers interaction management software for the contact center and enterprise.  Deploying complex software solutions is a significant undertaking and requires far more than the installation of software.  Genesys Professional Services helps customers and partners succeed through the use of effective business consulting and industry experience, unsurpassed software solution planning and training, proven implementation strategies, and experienced project management.  In addition, a dedicated team defines best practices and harnesses knowledge gained world-wide to leverage overall experience and repeatability.  Genesys solutions direct over 100 million customer interactions every day.  For more information, please visit www.genesyslab.com.

back to top

Hitachi

founding tpsa member

Business applications and the storage environments they depend upon must provide scalability and business agility to keep pace with today’s ever evolving business requirements.  Organizations must closely align their storage infrastructure with application needs.  Hitachi Data Systems has responded with Application Optimized Storage™ solutions, a strategic approach to storage.  Our Global Solution Services consultants are experts at designing and deploying storage strategies that map data and its attributes for performance and availability to specific business requirements. This approach provides our customers with the maximum return on their technology investment and the most risk-adverse approach to managing their storage infrastructure today.

back to top

HP focuses on simplifying technology experiences for all of its customers - from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world's largest IT companies. More information about HP (NYSE: HPQ) is available at www.hp.com.

back to top

Ikon

founding tpsa member

IKON Office Solutions (www.ikon.com) delivers integrated document management solutions enabling customers worldwide to enhance the movement of unstructured information created electronically or on paper, throughout their organization, to increase productivity, reduce costs and maintain regulatory compliance. IKON analyzes information flows, develops a document strategy and then implements and supports solutions that streamline workflows, reduce paper and provide fast access to mission critical information. IKON uses a proven project management methodology to deliver solutions efficiently and affordably and IKON Professional Services personnel are certified software and systems integration experts who can leverage existing equipment, processes and IT infrastructures for maximum ROI.

back to top

Intervoice provides leading enterprises and network operators with the platform, software, applications and services necessary to optimize the customer experience through voice automation solutions. Intervoice systems have been proven in more than 23,000 implementations worldwide. With the acquisition of Nuasis, Intervoice can now bring new IP-based contact center applications to the agent desktop, including web-chat and email response applications, along with its market leading speech-enabled IVR and voice portal self-service solutions. In addition to traditional premise-based deployments, the Nuasis offering supports remote based agents and hosted solutions. Intervoice is headquartered in Dallas with offices worldwide. For more information, visit www.intervoice.com.

back to top

juniper

founding tpsa member

Juniper Networks Customer Services are designed to help customers leverage the strategic value of their Juniper network with solutions that are among the highest-performing, most cost effective services in the industry. The full range of service elements within the three Customer Services families provide the flexibility for customers to create their own unique portfolio, allowing them to not just respond to market factors, but to anticipate them. The Juniper Networks Customer Services portfolio is the key to transforming and achieving the full value of the network today and maintaining that value in the future. http://www.juniper.net/products/services/

back to top

LabVantage Solutions, Inc.

LabVantage is a leading provider of Laboratory Information Management Systems (LIMS) serving multiple industries in a variety of testing and research environments. We offer complete software and services solutions that help customers increase productivity, and meet business objectives. LabVantage's rich, functional solutions can be easily configured to automate specific customer business processes. Our global customer base includes quality control, analytical services, research & development, and discovery-oriented laboratories. For more information, visit http://www.labvantage.com/.

back to top

mentor

founding tpsa member

Mentor Consulting has made it our primary business to become design productivity experts. We address critical market pressures related to IC design verification and yield enhancement, system design verification (analog, digital and mixed-signal), system interconnect design and verification, and design data management. Each consulting practice focuses on a particular field of design, providing both infrastructure and methodology solutions to improve your productivity where you need it most. Mentor Consulting's unparalleled approach to EDA consulting, known as Knowledge-Sourcing(SM), focuses on quickly solving your immediate design challenge while simultaneously empowering your organization to solve similar challenges in the future.

back to top

NCR

At NCR, we're leading businesses around the globe to the next generation of customer interactions. We're the global market share leader in banking ATMs, retail self-service checkout, and both airline and health care self-service check-in kiosks. Why? Because we make business EASIER with our integrated, multi-channel solutions that give consumers choices of how, when and where they interact and by giving our customers the peace of mind of working with the global leader in assisted- and self-service technology. Because we help our customers move FASTER, by leveraging our cross-industry expertise to meet our customers' particular needs, by helping them seize new opportunities and by quickly deploying and efficiently managing multi-national projects with an expanse of over 200 countries. And because we help our customers TRANSFORM their businesses, using our knowledge of what consumers demand and what businesses need to compete in a dynamic marketplace. Our continuous innovation, multi-channel technologies and business and consumer insights lead to a new world of interaction - for businesses and their customers.

Professional Services assists our customers in maximizing their self-service investments through our industry leading consulting capabilities.

back to top

Network Appliance

NetApp Global Services can assist you in any and every phase of your current and pending storage and data management needs, from presale and post sale Professional Services (NetApp ConsultingEdge services), technical and customer support services (NetApp SupportEdge services), and end-user training and certification services (NetApp University). We help customers plan for next-generation projects, offering an extra set of hands for a major deployment, or encouraging customers to seek out and optimize their existing infrastructure. In all cases, visionary and highly trained NetApp services personnel have the skills to get the job done and help customers succeed.

back to top

Ontario Systems

Ontario Systems is a technology leader in collection software solutions. It is changing the world of receivables management through totally integrated telephony products and software applications that increase efficiency and productivity in the collections, healthcare and financial services markets. The company's clients include nine of the nation's top 10 third-party collection agencies, three of the top five debt buyers, the nation's largest healthcare organization, the top three hospitals and the top two student loan services. These solutions help companies maintain relationships with customers, train and manage employees, and increase profits in rapidly changing environments

back to top

OpenAir

OpenAir Professional Services Automation (PSA) software enables professional services firms to gain control and insight on their financial best practices.  OpenAir enables executives to track projects, teams, and billable hours for improving employee utilization and to streamline project management.  OpenAir Consulting provides both expert deployment advice on the OpenAir product as well as Services Best Practices Consulting as part of the OpenAir Optimize™ Services Program.  Relying on a team of former Bain, Cambridge Technology Partners and Mercer consultants, OpenAir has developed comprehensive programs for both the Software-as-a-Service (SaaS) deployment paradigm as well as for the services vertical industries.

back to top

rlSolutions

rL Solutions provides proven risk management, patient feedback, claims and infection control software to help healthcare organizations improve patient safety and healthcare quality. rL Solutions brings together innovative technologies, stellar client service and a broad ecosystem of partners to give its 500 clients a complete safety and quality solution. With products that are easy to use and easy to implement, rL Solutions is a world leader in the healthcare market. For more information, visit www.rl-solutions.com.

back to top

Schneider Electric's Automation division has been providing global business solutions, engineering services and software to the automation market for more than 35 years. We are well advanced to meet the changing demands of emerging global markets by delivering powerful and reliable software solutions, based on Citect & Schneider technologies, that automate critical industrial processes and capture information that can be used to substantially improve productivity, safety, and competitive advantage. Specialising in the delivery of innovative, reliable and cost effective solutions, Schneider Electric Automation connects people in business and industry to real-time information in ways that improve business strategies and decisions.

back to top

Sigma Systems is the global leader in delivering subscriber-centric, advanced IP service fulfillment solutions.

Sigma’s powerful OSS solutions enable the world’s leading Communications Service Providers (CSPs) to deliver any service, over any access technology, to any device.

Sigma’s best-in-class Service Management Portfolio is a carrier-grade platform that enables rapid service creation and availability, advanced order management, and automated provisioning and activation. The company’s award-winning software includes products for end-to-end fulfillment of individual, bundled and converged services.

Sigma’s 12-year heritage of solution delivery experience in complex operating environments encompasses nearly 50 deployments with a combined total of 30 million subscribers worldwide.

back to top

software_ag

founding tpsa member

Software AG’s professional services emphasize business justification, high quality and speed-to-market − helping you achieve your business and IT goals.  We focus on Enterprise Modernization and Information Integration, with service offerings that include Business Consulting Services, XML Business Integration, Education and award-winning Customer Support. With US headquarters in Reston, Virginia and global headquarters in Darmstadt, Germany, Software AG provides a full range of products and services to deliver a service-oriented architecture (SOA) IT infrastructure.  Software AG supports the mission-critical systems of over 3,000 customers worldwide, and is represented in around 70 countries with more than 2,700 employees.

back to top

Sparta Systems

Sparta Systems, Inc. is the industry leader for enterprise quality and compliance management systems.  Its TrackWise product is a web-based software application used by quality, manufacturing and regulatory affairs professionals to manage quality and compliance issues across the enterprise. The company has more than 14 years of experience and an extensive customer base in highly regulated industries.  Sparta Systems offers a complete solution for global quality management needs, including the onsite support required throughout the project lifecycle - following a consistent design and implementation methodology to optimize resources and streamline the deployment process. Our professional services organization addresses all aspects of system installation, business requirements analysis, configuration, prototyping, project team training, and optionally, validation services. www.spartasystems.com

back to top

StepStone

StepStone Solutions is a global market leader for Total Talent Management Software covering e-Recruitment, HR Management, Performance Management, 360 Degree Feedback, Compensation Management, Skills & Competency Management, Career & Succession Planning, a Learning Management System and Organisational Charting.

Built on many years of best practice, our fully web-based software solutions have been deployed by more than 1,500 companies such as Akzo Nobel, Bacardi, Bayer, BASF, BHP Billiton, Cable & Wireless, DHL, DuPont, Financial Ombudsman, Lufthansa, McDonald’s, Metro, Novartis, Pearson, Reed Elsevier, Siemens, Thames Water and Volkswagen.

StepStone has established a global presence through its many locations in Europe, North and South America, Australia and Asia.

back to top

Sterling Commerce

founding tpsa member

For over 30 years, Sterling Commerce has provided professional services to FORTUNE® 500 customers to help them integrate internal and external business processes across their value chain. Sterling Commerce strategic consultants understand real-world budget constraints and can help you work within them to set realistic goals and timelines. All consultants employ the I*SPeCS methodology to ensure your complete satisfaction with service contracts.  With more than 29,000 customers worldwide, Sterling Commerce builds collaborative, multi-enterprise communities in the retail, consumer packaged goods, manufacturing, financial services, healthcare and telecommunications industries. Sterling Commerce is an AT&T (NYSE:T) company. For more information, visit www.sterlingcommerce.com/services/

back to top

Streamserve

StreamServe Professional Services
The StreamServe Professional Services team has deep experience and expertise and is committed to ensuring that your StreamServe implementation fully meets your business requirements. 

We’ve helped thousands of organizations—including some of the world’s largest corporations—apply StreamServe technology to solve complex business communication challenges and deliver significant return on investment. 

Our highly-skilled project managers, consultants, trainers, and support experts work together as a team to deliver world-class professional services that meet your individual requirements and help you achieve maximum return from your investment by helping you design, develop, deploy, and maintain high-quality StreamServe solutions.

back to top

Sun Microsystems

Sun Services is where network computing and business converge. Our approach is to deliver IT as a service — integrating technology, knowledge, process, and partnerships to solve complex business problems. Our services deliver choice, innovation and value. We team with customers and partners to deliver high-quality services to support critical business initiatives. Our worldwide services portfolio helps develop and maintain solutions designed to optimize reliability, availability, serviceability, and growth. Sun Managed Services, Support Services, Educational Services, Professional Services, and the always-on Sun Connection provide the essential support and expertise needed to architect, implement, and manage your IT environment.

back to top

SupportSoft

SupportSoft (Nasdaq: SPRT) is a leading provider of software and services that make technology work. The Company's solutions reduce technology support costs, improve customer satisfaction and enable new revenue streams for companies reaching 50 million users worldwide. The Company also provides Instant Technology Relief to consumers and small businesses through a series of channel partners and www.support.com. For more information about the Company and its corporate offerings, visit www.supportsoft.com; for Instant Technology Relief to consumer and small business technology problems, visit www.support.com or dial 1-800-PC-SUPPORT

back to top

Sybase iAnywhere

Sybase iAnywhere, a subsidiary of Sybase, Inc. (NYSE:SY), enables success at the front lines of business. The company holds worldwide market leadership positions in mobile and embedded databases, mobile management and security, mobile email, mobile middleware and synchronization, and Bluetooth® and infrared protocol technologies. Sybase iAnywhere plays an important role in the Sybase Unwired Enterprise strategy, which focuses on managing and mobilizing information from the data center to the point of action. Tens of millions of mobile devices and over 20,000 customers and partners rely on the company technologies, including SQL Anywhere and its Information Anywhere Suite®.

back to top

taleo

Taleo Professional Services collaborate as a team across all departments to focus on client success. Our consulting, support, and training specialists work together to implement solutions, integrate systems, optimize performance, support users, extend knowledge with training, and create sustained value with talent management initiatives. With hundreds of on time, on budget talent management implementations combined with a proven methodology and real-world industry insights, our consulting expertise guarantees success. We offer packaged services to optimize your business process and expand your talent management footprint through succession and workforce planning, contingent workforce management, workforce mobility, managed services, campus recruitment, on-boarding and more.

back to top

Teradata

Teradata Corporation, the global leader in data warehousing and analytic technologies, provides solutions that help make smart companies smarter.  Teradata gives companies the people, technology, innovation, and a world-class network of customers and partners enabling them to gain competitive advantage to master their markets.  With Teradata, the smartest wins. For more than 25 years, Teradata Professional Services has driven faster business results with lower risk for our data warehousing customers based on unique capabilities: expert industry consulting, deep experience and skills, a complete end-to-end service portfolio, focus on data warehousing, and proven customer results. Learn more at teradata.com.

back to top

toshiba

Toshiba's Professional Services team offers consulting services, software enablers and integration, providing efficiencies in the areas of document capture & distribution, management, output and storage.  We help our customers recognize and reduce document costs, streamline business processes, automate costly time consuming manual tasks and increase communication. Our Solutions Architects, Systems Analysts, Project Managers and Print Management Specialists will assist you in having a "Strategy for Documents." In addition we provide consulting and services in the areas of cost containment, disaster recovery, and document retention policies and procedures.

back to top

xerox

Xerox Corporation (NYSE:XRX) is a technology and services enterprise that helps businesses deploy Smarter Document ManagementSM strategies and find better ways to work. Xerox provides the document industry's broadest portfolio of offerings such as color and black-and-white printing and publishing systems, multifunction devices, laser and solid ink printers, copiers and fax machines.  Through its consulting and managed services, Xerox provides unparalleled expertise in producing and managing documents critical to the success of every organization. And through its professional services team of analysts, trainers and specialists, Xerox integrates document technology solutions and helps expand applications to enable customers to maximize productivity.

back to top