Cost-of-Service Workshops

 


Is your PS team generating the proper labor margin? How profitable are your PS resources compared to the industry averages, industry leaders or your peers? Where are the opportunities to increase profitability with your current resources?  How well do you understand your labor margin?

If you had data on how the rest of the industry is performing in these areas, how much would that affect your bottom line? What is the value of moving your labor margin up by a percentage point? How much would just a 1% decrease in your cost of services affect your business? 

TPSA’s Cost-of-Service workshops will answer these questions for you, definitively, with the best industry data available. With our frameworks and unique data sets, we can help you align your business against industry standards along several critical dimensions:

  • Compensation of PS professionals
  • List and realized market rates for the hourly rate of professional services.
  • Utilization rates for delivery staff.
  • Blend of direct vs. partner vs. offshore resource.

The Cost-of-Service workshop is a one-day, onsite executive session. Our advisors and research analysts will take a detailed look at your firm's fees, discounts, cost of sales, field compensation, and field productivity, and compare them to industry data.  You'll learn how you compare on bill rates, compensation, and utilization.  And you'll receive TPSA's recommendations on which aspects of your PS business model should be changed and how this will affect the bottom line. An executive summary of the session is included, along with a follow-up phone session to answer any questions.

If you don't have industry data and experts who understand it, you'll never know which lever to pull and how to best optimize your services bottom line. TPSA can provide you with the data and insights you need to make changes to your PS business that can result in major improvements in your services margin.

To learn more about this offering, or to book an engagement, contact your Membership Development Director, call us at 858-673-3041, advisory@tpsaonline.com.