Topic |
Registration Open |
Welcome Reception in
Technology Service Expo |
Fiction to Fact
Thomas Lah, Executive Director, TPSA |
The TPS Facts at CA
Una O'Neill, SVP Technology Services, CA |
TPSA Corporate Responsibility
Thomas Lah, Executive Director, TPSA
John Wood, Founder and CEO, Room to Read |
Demand Generation:
Closing the Marketing /Sales Gap
Stef Van Aarle, VP Services Marketing, Lucent
Phil Rosenthal, North American Service Sales, Lucent
Bill Hall, President, Pretium Partners |
Demand Fulfillment:
Partner Enablement
Rodney Johnson, Partner Enablement Consultant, Cisco Systems
Jake Chacko, Sr. Director Business Development, Cisco Systems |
From Outsourcer to Trusted Advisor
Randy Mysliviec, SVP Professional Services, Convergys |
Demand Generation:
Maturing the Services Marketing Capability
Kathy Macchi, Principal, Allegro Associates
Richard Scannell, Senior Vice President, GlassHouse Technologies |
Demand Fulfillment: EMC, QuickArrow case study
Jeff Hornberger, Resource Manager, Americas, EMC
Elizabeth Davis, CEO, QuickArrow |
PS Exec Track (by invitation):
Incubating PS
Michael Kohlsdorf, SVP Enterprise Services, IKON Office Solutions
|
Technology Adoption, 2006:
Geoffrey Moore, Author, Dealing with Darwin, Crossing the Chasm
|
Technology Adoption in the On Demand World
Susan St. Ledger, SVP Global Services, salesforce.com
|
TPSA Task Force Updates
Economic Impact Analysis
Intellectual Asset Management
Best Practice Accounting Principles
|
TPSA Industry Task Force Update
Intellectual Asset Management
IAM Task Force
|
TPSA Industry Task Force Update
Best Practice Accounting Principles
BPAP Task Force
|
TPSA Industry Task Force Update
Economic Impact Analysis
EIA Task Force |
Demand Fulfillment:
Global Service Delivery
Jodi Cicci, Global PS Tool and Business Process Director, Software AG |