agenda at a glance

TPSA Summit: Fiction to Fact
April 9-11, 2006 - San Diego, CA




Topic

Registration Open

Welcome Reception in
Technology Service Expo

Fiction to Fact
Thomas Lah, Executive Director, TPSA

The TPS Facts at CA
Una O'Neill, SVP Technology Services, CA

TPSA Corporate Responsibility
Thomas Lah, Executive Director, TPSA
John Wood, Founder and CEO, Room to Read

Demand Generation:
Closing the Marketing /Sales Gap
Stef Van Aarle, VP Services Marketing, Lucent
Phil Rosenthal, North American Service Sales, Lucent
Bill Hall, President, Pretium Partners

Demand Fulfillment:
Partner Enablement
Rodney Johnson, Partner Enablement Consultant, Cisco Systems
Jake Chacko, Sr. Director Business Development, Cisco Systems

From Outsourcer to Trusted Advisor
Randy Mysliviec, SVP Professional Services, Convergys

Demand Generation:
Maturing the Services Marketing Capability
Kathy Macchi, Principal, Allegro Associates
Richard Scannell, Senior Vice President, GlassHouse Technologies

Demand Fulfillment:
EMC, QuickArrow case study
Jeff Hornberger, Resource Manager, Americas, EMC
Elizabeth Davis, CEO, QuickArrow

PS Exec Track (by invitation):
Incubating PS
Michael Kohlsdorf, SVP Enterprise Services, IKON Office Solutions

Technology Adoption, 2006:
Geoffrey Moore, Author, Dealing with Darwin, Crossing the Chasm

Technology Adoption in the On Demand World
Susan St. Ledger, SVP Global Services, salesforce.com

TPSA Task Force Updates
Economic Impact Analysis
Intellectual Asset Management
Best Practice Accounting Principles

TPSA Industry Task Force Update
Intellectual Asset Management
IAM Task Force

TPSA Industry Task Force Update
Best Practice Accounting Principles
BPAP Task Force

TPSA Industry Task Force Update
Economic Impact Analysis
EIA Task Force

Demand Fulfillment:
Global Service Delivery
Jodi Cicci, Global PS Tool and Business Process Director, Software AG