Research Home
TPSA Members:
Step 1:
Collect your data
> Benchmark Study Questionnaire
Step 2:
Enter your data
> TPSA Benchmark Portal
Step 3:
Access report functionality
> TPSA Benchmark Portal
Benchmark Study
The TPSA Benchmark Study is the technology professional services industry’s premier resource for measuring the performance of your business against other companies in the industry on 80+ key financial and operational metrics.
Open to all member companies, the study includes questions on financial performance, delivery, marketing, sales, customer satisfaction, compensation, engineering, operations, partner management, and the economic impact of technology professional services on your company’s bottom-line.
To facilitate the data collection process, download a PDF of the benchmark study questionnaire. Use the printed survey to gather all of the required data in order to complete your surveys via the TPSA Benchmark Portal.
With TPSA Benchmark Study data, you will be able to:
- Develop a Professional Services business model that’s based on real industry experience and outcomes
- Determine where you are over- and under-investing
- Benchmark your current practices and organization structure in services operations, engineering, sales, marketing, and delivery
- Gain critical insights into the formulation of your services partner programs
- Evaluate your sales compensation practices
TPSA Benchmark data and reports will soon be available to members 24x7 via the new TPSA Benchmark Portal.
Join the TPSA Benchmark Study today, and start basing your Professional Services business decisions on factual industry data.